Over recent years, worker safety at Amazon’s warehouses has become a bigger focus for regulators. “In the early 2000s, it took us an average of 18 hours to get an item through our fulfillment centers and on the right truck for shipment. “This has represented a capital investment of over $100 billion and countless iterations and small process improvements by over a million Amazonians in the last decade and a half.”Īmazon has invested not only in growing the scope of its supply chain, but also in increasing its efficiency. “Our delivery network grew to more than 260,000 drivers worldwide, and our Amazon Air cargo fleet has more than 100 aircraft,” Jassy elaborated. Amazon had 253 fulfillment centers, 110 sortation centers and 467 delivery stations in North America at the end 2021, Jassy detailed in the letter, along with more than 600 additional logistics facilities around the world. The company’s supply chain is an especially major focus. Jassy’s first shareholder letter covers many different aspects of Amazon’s business operations. Bezos published a shareholder letter every April beginning in 1997, the year that the online retail and technology giant went public, and they were closely watched for clues to Amazon’s strategy on a number of fronts. The memo is the first of its kind published by Jassy since the executive succeeded Amazon founder Jeff Bezos as CEO last July. Chief Executive Officer Andy Jassy today released a letter to shareholders discussing the company’s business strategy, recent milestones and goals for the future.
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